Returns & Exchanges

At VOGRACE, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that custom-made or personalized pieces are final sale and cannot be returned unless they arrive damaged.

1

Initiate Your Request

Log into your VOGRACE account, visit your order history, and select the items you wish to return to receive a Return Authorization number.

2

Pack Your Items

Securely place your items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.

3

Ship the Package

Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing